about bluegreens safety sanitation procedures overlay

At Bluegreen Vacations, the health and well-being of our owners, guests and associates are very important to us. We are committed to providing our owners and guests with vacation experiences to create fond memories to last a lifetime.

Bluegreen Vacations is proud that our managed resorts have earned the prestigious Ecolab Science Certified™ seal. Ecolab is a global leader whose expertise in cleaning and disinfecting environments promotes the safety and well-being of the public at large. The Ecolab Science Certified™ program is a science-based certification initiative that incorporates comprehensive training, advanced sanitation products, practices, and protocols recommended by the US Centers for Disease Control and Prevention. Bluegreen Resorts now display the Ecolab Science Certified seal, identifying their successful completion of the comprehensive Ecolab sanitation program.

These cleaning and sanitation measures are described here. We will continue to monitor these standards and make appropriate adjustments to our protocols from time to time.

Associate Training & Requirement

employee cleaning chairs by-pool

All Bluegreen associates will be required to complete training in safety, enhanced sanitation, and proper use and maintenance of personal protective equipment.

Public Spaces And Common Areas

woman cleaning a door handle disinfection spray
  • Utilize EPA-registered disinfectant cleaners throughout the resorts.
  • Use of electrostatic spraying technology with EPA-registered disinfectant for high-touch surfaces throughout common areas, back-of-house areas and storage facilities.
  • Increased frequency of cleaning and disinfection of high touch areas such as doorknobs, counters, railings, elevator panels, etc.
  • Increased use of EPA-registered, alcohol-based hand sanitizer stations throughout common areas and amenities as available.
person checking in with luggage guest arrival

Guest Arrival / Check-In

  • Display instructional signs in lobby areas advising of CDC-recommended social distancing guidelines.
  • Frequent sanitation of check-in area.
  • Sanitized guest room key for every check-in.
woman cleaning elevator with cloth

Elevators / Staircases

  • Increase frequency of disinfection with EPA-registered disinfectant cleaners in elevators focusing on high-touch areas such as button panels, doors, handlebars, etc.
  • Install hand sanitizers in elevator lobbies as available.
  • Increase frequency of disinfection for staircases, railings, doors and door handles.

Guest Rooms

bayside resort and spa bay view queens guestroom
  • Employ updated cleaning and safety measures to disinfect all guest rooms, with particular attention paid to disinfecting high-touch surfaces such as television remote controls, telephones, air conditioning remotes, in-room control panels, light switches, toilet seats and handles, door handles, furniture, faucets, alarm clocks, luggage racks, floors and laminated collateral such as menus as well as high-touch public areas from luggage carts to elevator buttons.
  • Utilize UV light inspection in guest checkout cleaning process.
  • Provide EPA-registered disinfectant in all guest rooms.

Food & Beverage

person cleaning counter with spray bottle
  • Utilize EPA-approved cleaners to clean all tables, counters and other surfaces throughout food & beverage outlets.
  • Use of PPE by food and beverage (F&B) associates, including facemasks and gloves.
  • Provide touchless and disposable menus, as available.
  • Availability of take-out/delivery services at all Bluegreen operated F&B outlets as needed.
  • Hostesses, managers and other associates will observe social distancing, particularly in entry and waiting areas.
  • Contactless grocery/food delivery to guest rooms.

Resort Amenities

the fountains fitness center3

Fitness Centers

  • Provide EPA-approved disinfectant wipes and solutions in fitness centers for guest use.
  • Increase frequency of cleaning equipment and surfaces with EPA-registered disinfectant.
associate playing hula hoop with kids resort activity

Activities

  • Utilize EPA-registered disinfectant to sanitize all seating, equipment and other surfaces in activity areas.
shenandoah crossing pools

Pools & Hot Tubs

  • Increase frequency of the cleaning of lounge chairs, desk, entry kiosks and other surfaces utilizing EPA-approved disinfectant.

Laundry & 3rd Party Services

woman cleaning laundry towels
  • Increase frequency of sanitization of laundry carts and other equipment with EPA-registered disinfectants.
  • Increase frequency of sanitization of linen storage areas with EPA-registered disinfectants.
  • Transport linens in covered carts/bins.
  • Provide hand washing stations and/or alcohol-based hand sanitizers in laundry areas.
  • Request 3rd party laundry service providers to undertake recommended sanitation and hygiene procedures throughout the laundry process including washing, transporting and storing.

Recommended Guests Safety Measures

Your safety is very important to us. As you prepare to travel, we encourage you to do so safely. Guests are encouraged to read and follow the CDC, state and local travel recommendations.

An inherent risk of exposure to COVID-19 exists in any place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting a Bluegreen property, you knowingly and voluntarily assume all risks related to exposure to COVID-19. This protocol does not apply to resorts that are not managed by Bluegreen. To review the sanitation protocol of those properties, please contact the resort directly.